Note Care – Terms of Service

Effective Date: [Insert Date]
Last Updated: [Insert Date]

These Terms of Service (“Terms”) govern your use of Note Care (“Note Care,” “we,” “our,” or “us”), including our SaaS platforms and services such as Run.Vet, Leaa Health, Traveler Care, and ABA.Market. By accessing or using our services, you agree to these Terms. If you do not agree, you may not use Note Care.

⸻

1. Eligibility
• You must be at least 18 years old to use Note Care’s services.
• If you are registering on behalf of a clinic, healthcare provider, or organization, you represent that you have the authority to bind that entity to these Terms.

⸻

2. Services Provided

Note Care provides an AI-powered healthcare SaaS platform, which may include:
• Patient and provider management
• Scheduling and booking
• AI-generated notes and transcription
• Billing and claims management
• Analytics and reporting
• Secure data storage and integrations

Our services may evolve, and we may add, modify, or discontinue features without prior notice.

⸻

3. User Responsibilities

When using Note Care, you agree to:
• Provide accurate information and keep your account details updated.
• Use the platform only for lawful healthcare or administrative purposes.
• Maintain the confidentiality of your login credentials.
• Ensure patient data is entered with proper consent and in compliance with applicable law.

You may not:
• Reverse-engineer, copy, or misuse the platform.
• Upload malicious code or attempt unauthorized access.
• Use Note Care for fraudulent billing, false claims, or unlawful practices.

⸻

4. Data & Privacy
• Your use of Note Care is also governed by our Privacy Policy.
• For healthcare providers in the U.S., Note Care is designed to comply with HIPAA requirements.
• Business Associate Agreements (BAAs) will be executed where legally required.
• We will not sell or share protected health information (PHI) without authorization.

⸻

5. AI-Generated Content Disclaimer

Note Care uses artificial intelligence to generate notes, transcriptions, and recommendations.
• AI output is intended to support, not replace clinical judgment.
• Providers remain responsible for reviewing, editing, and finalizing all documentation.
• Note Care disclaims liability for clinical outcomes based solely on AI output.

⸻

6. Fees & Payment
• Subscription fees are billed monthly or annually unless otherwise agreed.
• Enterprise customers may have custom licensing or usage-based fees.
• Late payments may result in suspension or termination of services.
• All fees are non-refundable except where required by law.

⸻

7. Intellectual Property
• Note Care owns all intellectual property in the platform, including software, AI models, and content.
• Users retain rights to their own data but grant Note Care a license to process it for delivering services.
• Unauthorized copying or redistribution of Note Care’s software or branding is prohibited.

⸻

8. Termination

We may suspend or terminate access if you:
• Violate these Terms,
• Fail to pay fees, or
• Pose a security or compliance risk.

You may terminate your account at any time, but fees paid are non-refundable.

⸻